Before Your Appointment
Drying Time
Carpet Cleaning Only-Step by Step Process
Carpet Cleaning
& Scotchgard™–Step by Step Process
Problem Areas
Safety
Day of Service
Before Your Cleaning Appointment
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Please Remove the Following:
Ø
Breakables and Items that are not permanently
attached to tables and other
furniture
Ø Fragile or Antique Furnishings
Ø Items on Closet Floors
Safety:
Arrange for children and pets to be away from the home during the
cleaning
process
S100 Standards:
IICRC (Institute of Inspection, Cleaning and Restoration Certification)
When cleaning carpet, it is highly recommended that drying occur within
6 to 8 hours or less: however, drying time must not exceed 24 hours.
Drying time: 2 to 24 hrs:
Is influenced by level of soiling, ventilation, fiber, humidity and weather. With normal
temperature and humidity coupled with use of your HVAC system, the carpet should be
dry in less than 24 hours
Ventilation
Moderate
temperature and humidity – during and after cleaning should expedite drying
and
improve overall indoor air quality
Walking On Freshly Cleaned Carpet
t is best to
stay off damp carpet a much as possible to avoid soil tracking and to allow
the pile to dry in its up position.
If you walk must walk on damp carpet – it is best to remove your shoes –
shoe dye can transfer to carpet in some circumstances.
Disposable Blocks or Tabs
Under your furniture should be left in place for 48 to 72 hours
Vacuum
Due to fine
soil particles rising to the tip of pile yarns- customer should vacuum
carpet thoroughly with a high-efficiently filtration
vacuum - once carpet is completely dry.
Carpet Cleaning Only
Step by Step Process
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(laminate sheet – show during inspection)
1.) Inspect Carpet
Ø Soiling Conditions
Ø Carpet Construction and Identification
Ø Permanent Stain Identification
2.) Remove Dry Soil
Ø Vacuum areas to be cleaned with a commercial grade HEPA vacuum: CRI Seal of Approval
Ø Heavily matted areas will be groomed
3.) Furniture Moving
Ø Sofa, chairs and tables will be carefully moved
Ø Larger pieces – beds, dressers, etc... Are left in place
Ø Disposable blocks and tabs will be placed on areas that contact cleaned carpet
4.) Pre spray all areas to be cleaned – and spots
5.) Pre-groom all areas to be cleaned
Ø A carpet groomer will be used to help loosen soil in carpet
6.) Hot Water Extraction
Ø Flush and Extract soil off carpet
7.) Inspect areas that had spots
Ø Use special spotting techniques if needed
8.) Final Grooming
Ø Help speed up drying
9:) Inspect Areas Cleaned with Homeowner
Carpet Cleaning & Scotchgard™
Step by Step Process
1.) Inspect Carpet
Ø Soiling Conditions
Ø Carpet Construction and Identification
Ø Permanent Stain Identification
2.) Remove Dry Soil
Ø Vacuum areas to be cleaned with a commercial grade HEPA vacuum: CRI Seal of Approval
Ø Heavily matted areas will be groomed
3.) Furniture Moving
Ø Sofa, chairs and tables will be carefully moved
Ø Larger pieces – beds, dressers, etc... Are left in place
Ø Disposable blocks and tabs will be placed on areas that contact cleaned carpet
4.) Pre spray all areas to be cleaned – and spots
5.) Pre-groom all areas to be cleaned
Ø A carpet groomer will be used to help loosen soil in carpet
6.) Hot Water Extraction
Ø Flush and Extract soil off carpet
7.) Inspect areas that had spots
Ø Use special spotting techniques if needed
8.) Post Grooming – Visual Appeal
9.) Inspect Areas Cleaned with Homeowner
10.) Apply Scotchgard™
11.) Final Groom
Ø Helps distribute protectant and speed up drying
Problem Areas
Air Filtration Lines
(Dark lines that often appear around wall edges and under doorways)
Air
filter lines are a combination of excess soil and discoloration due to
various gases passing over the carpet. It is
difficult to predict how the
air filter lines will respond to cleaning. The soil will be removed; however
the discoloration may still be noticeable.
Fume Fading
Most carpets
can be damaged by various gases passing over the carpet. This can occur in
homes with natural gas heating
systems, or from cooking fumes. Generally it
will occur in structures that have been built very air-tight.
The problem
will be most noticeable at the base of drapes, around the skirts of
furniture, and any areas where the carpet is close to an object.
Light Color Stains
If a stain is lighter than the color of the carpet, there is some dye loss
to the fibers. This type of stain is not possible to solve with cleaning.
The only answer is to replace the color loss.
Wear
Defined as a
reduction in the amount of face fiber in traffic areas of the carpet,
especially when compared to non-trafficked areas.
Face fibers (nap or pile)
make up the wear surface of carpet.
Pooling
Water-marking or nap reversal. Describes distortion which develops in the
surface of cut-pile carpet. It involves random areas
of "reversed pile" throughout the carpet resulting in dark and light areas. It
actually looks as if the carpet is wet in some areas.
This is described as a characteristic of cut-pile carpets. Usually the higher
the density of the face yarns, the higher likelihood of pooling
Shading
Situation which develops in the traffic lanes of cut-pile carpets. The
situation is caused by distortion of the tips of the tufts due to traffic
and results in the "apparent lightening" of the color of the carpet in traffic
lanes.
Ripples
Usually
related to improper stretching of the carpet during installation. Ripples may
sometimes appear during or after cleaning.
In this case it is best to do nothing with the carpet as far as correction is
concerned until humidity stabilizes.
Traffic Areas
More heavily
used areas often show some degree of discoloration after cleaning (although
often minor.) This will
vary depending on the degrees of use, type and color of carpet and general wear.
For Health and Safety Reasons – always keep small children and pets off freshly cleaned carpets
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