HELPFUL HINTS
Difference Between A Spot And Stain
Vacuuming - Most Important Step In Caring For Your Carpet
No carpet is absolutely stain proof. Some carpets have stain resistant treatments to
improve ability to clean up some stains.
All carpets require regular care and maintenance.
Place walk off mats at all entrances.
Protect carpet from prolong periods of direct sunlight.
Difference Between A Spot And a Stain
Spot:
Any Foreign material (soil, liquid, etc...) That is Removable by standard cleaning
methods. (foreign material - on or around carpet fiber)
Stain:
Foreign material (soil, liquid, etc...) On carpet that is not usually removable by standard
cleaning methods. (foreign material has penetrated "soaked into" carpet
fiber and has changed or damaged the fiber itself.)
Some Stains may be very difficult or impossible to remove
The Most Important Step In Caring For Your Carpet!
Walking on soiled carpet allows the soil
particles to migrate below the surface on the pile, which makes them more
difficult to remove and damage to the fiber can occur
Types of Vacuum Cleaners
CRI (Carpet and Run Institute) -Seal of Approval
For most carpet styles - use a vacuum with a
rotating brush or combination
beater/brush bar. This helps loosens soil on the carpet pile.
Thick loop pile, shag or cabled styles (long yarns) - use suction only vacuum cleaner
When and How to Vacuum
Heavy Traffic Areas
Traffic Lanes - Vacuum Daily
Entire Area - Twice a Week
Light Traffic Areas
Traffic Lanes - Twice a Week
Entire Area - Once a Week
Change direction of vacuuming occasionally.
Helps stand the pile upright and reduce matting
Q -What are these dark lines that appear in the bedroom doorways?
A -
They are called Air
Filtration Lines,
you may also see them at wall
edges and they are a combination of excess soil and discoloration due to
various gases passing over the carpet. It is
difficult to predict how the air filter lines will respond to cleaning. The soil
will be removed; however the discoloration may still be noticeable. Try to
keep doors open as much as possible to avoid this.
Q - I’ve noticed on the carpets right in front of some furniture (especially if it has been in the same place for a long time) and also at the base of the drapes in my living room the carpet seems to have faded, why is this happening?
A
- This is called Fume Fading and
most carpets can be damaged by various gases passing over the carpet. This
can occur in homes with natural gas heating
systems, or from cooking fumes. Generally it will occur in structures that have
been built very air-tight. The problem will be most noticeable at the base of
drapes, around the skirts of furniture, and any areas where the carpet is close
to an object. Try to keep the drapes open as much as possible and move
furniture frequently.
Q - My daughter spilled some milk and the carpet now seems to be faded in that area, is there anything I can do?
A - If a stain is lighter than the color of the carpet, there is some dye loss to the fibers. This type of stain is not possible to solve with cleaning. The only answer is to replace the color loss. However, when a spill occurs (and they will!) try to soak up as much of the liquid as possible using a white cloth and cold water. Also if Scotchgard has been previously applied, the spill is much more likely to be completely removed.
Q - In the hallways of my home the carpet seems to be worn differently, why is this?
A - Defined as a reduction in the amount of face fiber in traffic areas of the carpet, especially when compared to non-trafficked areas. Face fibers (nap or pile) make up the wear surface of carpet. Putting down throw rugs will help to protect these areas, also vacuuming often will help improve a ‘worn-look’ as it allows the carpet fibers to stand-up again.
Q - My carpet seems to be wrinkled in some area’s?
A - This is usually related to improper stretching of the carpet during installation. Ripples may sometimes appear during or after cleaning. In some case the ‘wrinkled’ look may improve as humidity stabilizes. If not, however it may be necessary to have your carpet re-stretched.